Delivery & Return

Free delivery available on all over India

Delivery Options Overview

At PearlCityExpress.com, we partner with Shiprocket.com to offer a variety of shipping options to meet your needs. This page provides an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders: All day delivery. Order anytime:

FREE

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under 2kg

Large items

Standard delivery Get it in 2 working days

All day Delivery from 12am -11:59pm. Order anytime:

Free

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like washing machines, fridges, and TVs.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 3 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the PearlCityExpress.com;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.
  • Video Proof of opening the pack by customer not provided. 

The money for the goods will be returned within 5Days once the goods return to the origin by the terms established.

FAQs

My order hasn't arrived yet. Where is it?

We understand how important it is to receive your order on time. If your order hasn't arrived yet, please follow these steps:

  1. Check your order status: Log in to your account on our website and go to the "Order History" section to see the latest updates on your order.

  2. Track your shipment: Use the tracking number provided in your shipping confirmation email to track your package on the courier's website.

  3. Contact us: If you still have concerns or need further assistance, please reach out to our customer support team at [+91 9514101995]. We're here to help!

Do you deliver on public holidays?

Our delivery schedule may vary on public holidays. While we strive to ensure timely delivery, some delays might occur due to holiday schedules of our delivery partners. We recommend checking the estimated delivery date provided at checkout for the most accurate information. If you have any specific concerns or need further assistance, please contact our customer support team at [+91 9514101995]. We're here to help!

Do you deliver to my postcode?

To check if we deliver to your postcode, please enter your postcode in the delivery section at checkout. Our system will automatically verify if we can deliver to your location

Do I need to be there to sign for delivery?
 

For most deliveries, a signature is required to ensure the safe and secure receipt of your order. If you are unavailable at the time of delivery, our delivery partner will leave a notice with instructions on how to reschedule or collect your package.

Need a Help?

  • (+91) 99659-59642
  • Email: pearlcityexpresscart@mail.com

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